# Changing Your Email and Password > If you've forgotten your YNAB password or just want to update it or your email address, this article will walk you through those steps. Source: https://support.ynab.com/en_us/changing-your-email-and-password-a-guide-SJq60jfRq Last updated: 2026-07-02T17:43:47.759Z Follow our step-by-step instructions to update your email address or reset your password through your YNAB Account Settings. Feel free to set up a single sign-on (SSO) for easier access—you can then sign in with your Google or Apple account. Reach out to the YNAB Support team for personalized assistance if you run into issues with changing your credentials. #### Single Sign-On If you'd like more info on the options to sign in with Google or Apple, here's how to [create a single sign-on for your YNAB account](https://support.ynab.com/en_us/how-to-sign-in-with-google-or-apple-BkE7jElRq). #### In This Article [How to Change Your Email Address](#email) [How to Change Your Password](#password) * * * ## How to Change Your Email Address Note that changing your account's email address will retain all of your plan data and settings, but chat conversations you've had with YNAB support will **not** be carried over. ### iOS 1. Tap the _Home_ tab. 2. Tap the three dots icon at the top of the screen. 3. Select _Settings & Privacy._ 4. Tap _Account Settings._ 5. Tap _Change Email & Password._ 6. Enter the new email address you would like to use. 7. Enter your current password. If you don't know your password, you'll need to change that first—which is coming up in the section below! 8. Tap _Change Email._ 9. Confirm the requested change by clicking _Confirm_ in the message sent to your new email address.  If you get a message that says "This email address has already been registered," that means there is already a YNAB account under the email address you're trying to use. You'll need to [delete that YNAB account](https://support.ynab.com/en_us/how-to-manage-your-subscription-BJXBVDb0q#delete) first to free it up. ### Android 1. Tap the _Home_ tab. 2. Tap the three dots icon  at the top of the screen. 3. Select _Settings & Privacy._ 4. Tap _Account Settings._ 5. Tap _Change Email & Password._ 6. Enter the new email address you would like to use. 7. Enter your current password. If you don't know your password, you'll need to change that first—which is coming up in the section below! 8. Tap _Change Email._ 9. Confirm the requested change by clicking _Confirm_ in the message sent to your new email address.  If you get a message that says "This email address has already been registered," that means there is already a YNAB account under the email address you're trying to use. You'll need to [delete that YNAB account](https://support.ynab.com/en_us/how-to-manage-your-subscription-BJXBVDb0q#delete) first to free it up. ### Web 1. Click the name of your plan (located at the top of the left sidebar). 2. Select _Account Settings_ from the dropdown menu. 3. Click _Change Email & Password._ 4. Enter the new email address you would like to use. 5. Enter your current password. If you don't know your password, you'll need to change it first—which is coming up in the section below! 6. Click _Change Email._ 7. Confirm the requested change by clicking _Confirm_ in the message sent to your new email address.  If you get a message that says "This email address has already been registered," that means there is already a YNAB account under the email address you're trying to use. You'll need to [delete that YNAB account](https://support.ynab.com/en_us/how-to-manage-your-subscription-BJXBVDb0q#delete) first to free it up. [Back to Top](#backtotop) * * * ## How to Change Your Password ### iOS ### If You've Forgotten Your Current Password 1. Most likely, if you need to change your password, it's because you can't remember the current one—which is required if you're trying to change your password while you're still logged in. If that's the case, you need to log out first: 1. Tap the _Home_ tab. 2. Tap the three dots icon at the top of the screen. 3. Tap _Settings & Privacy._ 4. Scroll down and tap _Log Out_ under the Account section. 2. Once you've logged out, tap _Forgot Password?_ on the login screen. 3. We'll send you a password reset email—follow the instructions there and you'll be back to planning in no time! 4. When you open the password reset email on your mobile device, certain mail apps (Gmail and third-party apps in particular) aren't able to bring you back to the app to enter a new password. If you're able to use the default mail app or a browser instead, you'll be brought to the right place! ### If You Know Your Current Password 1. Tap the _Home_ tab. 2. Tap the three dots icon  at the top of the screen. 3. Select _Settings & Privacy._ 4. Tap _Account Settings._ 5. Tap _Change Email & Password._ 6. In the _Change Password_ section, enter your current password. 7. Enter the new password you'd like to use. 8. Tap the _Change Password_ button_._ #### Are these steps not working for you?  Here's how to get [individualized help in YNAB](https://support.ynab.com/en_us/how-to-get-help-SygqcvtC5) from our Support team! We can work with your specific scenario to get you signed in. ### Android ### If You've Forgotten Your Current Password 1. Most likely, if you need to change your password, it's because you can't remember the current one—which is required if you're trying to change your password while you're still logged in. If that's the case, you need to log out first: 1. Tap the _Home_ tab. 2. Tap the three dots icon at the top of the screen. 3. Tap _Settings & Privacy._ 4. Scroll down and tap _Log Out_ under the Account section. 2. Once you've logged out, tap _Forgot Password?_ on the login screen. 3. We'll send you a password reset email—follow the instructions there and you'll be back to planning in no time! 4. When you open the password reset email on your mobile device, certain mail apps (Gmail and third-party apps in particular) aren't able to bring you back to the app to enter a new password. If you're able to use the default mail app or a browser instead, you'll be brought to the right place! ### If You Know Your Current Password 1. Tap the _Home_ tab. 2. Tap the three dots icon at the top of the screen. 3. Select _Settings & Privacy._ 4. Tap _Account Settings._ 5. Tap _Change Email & Password._ 6. In the _Change Password_ section, enter your current password. 7. Enter the new password you'd like to use. 8. Tap the _Change Password_ button_._ #### Are these steps not working for you?  Here's how to get [individualized help in YNAB](https://support.ynab.com/en_us/how-to-get-help-SygqcvtC5) from our Support team! We can work with your specific scenario to get you signed in. ### Web ### If You've Forgotten Your Current Password 1. Most likely, if you need to change your password, it's because you can't remember the current one—which is required if you're trying to change your password while you're still logged in. If that's the case, you need to log out first. 2. Once you've logged out, click the [Forgot Password](https://app.ynab.com/users/password/new) link. 3. Enter the email address associated with your YNAB account. 4. We'll send you a password reset email—open that email on your computer's web browser of choice (not on your mobile device!) and follow the instructions there! ### If You Know Your Current Password 1. Click the name of your plan (located at the top of the left sidebar). 2. Select _Account Settings_ from the dropdown menu. 3. Click the _Change Email & Password_ button in your Account Settings. 4. Under the _Change Password_ heading, enter both your current and your desired new password. 5. Click the _Change Password_ button. #### Are these steps not working for you?  Here's how to get [individualized help in YNAB](https://support.ynab.com/en_us/how-to-get-help-SygqcvtC5) from our Support team! We can work with your specific scenario to get you signed in. [Back to Top](#backtotop) * * * ## Help Us Help You! Our Knowledge Base team reviews article feedback responses weekly, and we actively revise these articles to make them as helpful as possible. That's where you come in! Our articles are scored based on the _Yes_ or _No_ ratings received below. We also collect freeform feedback for any _No_ ratings (so our team can focus in on what you were specifically searching for!). **Success**: Found what you were searching for? It would be super helpful if you click _Yes_ below. **Suggestions**: Didn't find what you're searching for and you'd like to share what terms or topics you wanted? Click _No_ below. You'll then be able to submit your feedback about this article. **Please note:** the feedback submissions are anonymous, and we’re not able to respond, so make sure to use the next option if you have a specific scenario or question you would like a response to. **Support**: If you have a question or would like a response to your specific question, [tell the chatbot you need a human or send us an email](https://support.ynab.com/en_us/how-to-get-help-SygqcvtC5) to ensure that your message gets to our Support team!