# How to Protect Your Account With Two-Step Verification > You can add additional protection and security to your YNAB account with two-step verification! Here's how to enable, disable, or troubleshoot this feature. Source: https://support.ynab.com/en_us/how-to-protect-your-account-with-two-step-verification-rkKHuLlRc Last updated: 2026-07-02T17:24:51.838Z Use two-step verification to add an additional layer of protection and security to your YNAB account. Follow the steps in this article to enable, disable, or troubleshoot two-step verification. #### In This Article [How to Enable Two-Step Verification for an Individual](#enable) [How to Enable Two-Step Verification with Your Partner](#partner) [How to Disable Two-Step Verification](#disable) [Troubleshoot Two-Step Verification](#troubleshoot) * * * ## How to Enable Two-Step Verification for an Individual 1. Go to your [Account Settings](https://app.ynab.com/settings). 2. Under "Login Methods" click on the _Set Up_ button next to Two-Step Verification to turn it on. This brings up a "Set Up a Verification App" page with **specific** on-screen instructions to guide you through the following general steps.  3. Download a verification app such as [Authy](https://authy.com/download/) (recommended) or Google Authenticator. You can also use your device's native password app (like Passwords on iOS) or any other password manager that supports authentication codes. YNAB does not support hardware-based universal keys. 4. Within the verification app, add YNAB as a new account. You'll be prompted to scan a QR code **or** enter a code manually. Both of these codes can be found on the "Set Up a Verification App" page in your YNAB account settings (step 2 above).  5. In YNAB, enter the six-digit code your verification app generated. 6. Save your emergency backup code.\* \*Your emergency backup code will get you back into your YNAB account if you’re ever locked out. Make sure to store it somewhere safe! #### A note about biometric authentication For your security, enabling Two-Step Verification will log you out of your connected devices and [disable biometric authentication](https://support.ynab.com/en_us/how-to-enable-and-disable-touch-id-face-id-and-app-lock-SyjrFNtR5). You can re-enable it once you've finished setting up two-step verification.  [Back to Top](#backtotop) * * * ## How to Enable Two-Step Verification with Your Partner If you’d prefer to set up and maintain individual login credentials, consider creating a [YNAB together](https://support.ynab.com/en_us/ynab-together-B1nS78Cki) group instead. Each person can then follow the steps above to [set up Two-Step Verification for their individual account](#enable). If you would prefer to maintain one set of login credentials and you share YNAB with a partner, make sure you set up Two-Step Verification together so you can quickly log in. If you’ve already enabled it and would like to add your partner, you'll need to [disable Two-Factor Verification](#disable) first. When you're ready, make sure you both have your mobile devices handy. 1. Go to your [Account Settings](https://app.ynab.com/settings). 2. Click on the _Set Up_ button under Two-Step Verification to turn it on. This brings up a "Set Up a Verification App" page with **specific** on-screen instructions to guide you through the following general steps. 3. Install a verification app like [Authy](https://authy.com/download/) or Google Authenticator on **both** devices. 4. On each device, add your YNAB account to the verification app by scanning the QR code **or** manually entering the code. Both of these codes can be found on the "Set Up a Verification App" page in your YNAB account settings (step 2 above).  5. Using either of your verification apps, enter the six-digit code into YNAB to verify that it’s successfully set up. 6. Save your emergency backup code. [Back to Top](#backtotop) * * * ## How to Disable Two-Step Verification 1. Go to your [Account Settings](https://app.ynab.com/settings). 2. Click on the _Turn Off_ button next to Two-Step Verification. 3. Using your verification app, enter the six-digit code your verification app generated and click _Disable_. [Back to Top](#backtotop) * * * ## Troubleshoot Two-Step Verification Two-step verification is a good system to keep your YNAB account secure. But what happens if it’s a little **too** good and now you’re locked out of your account? Don’t worry! We have solutions. Which of these apply to your situation? **Troubleshooting Scenarios** [I don’t have my backup code](#nocode) [I’m receiving a verification code error](#codeerror) [I don’t know how to log in with a verification code](#login) ### I don’t have my backup code If you don't have your backup code, our support team can help you get back into your account. [tell the chatbot you need a human or send us an email](https://support.ynab.com/en_us/how-to-get-help-SygqcvtC5) to get started! ### I’m receiving a verification code error If your verification code is rejected, you could be having issues with your verification app. Here are a few troubleshooting steps that should resolve the issue.  * **Make sure your verification code isn’t expired.** The code that is generated is time-sensitive. If your code is older than 30 seconds, then you’ll need to copy a newly generated code into YNAB. * **Make sure you’re on the right account.** Your verification app can connect to other services and apps, so make sure you've selected the correct YNAB account to log in. You could also have more than one YNAB account in your verification app. If one isn’t working, try the others (and then delete the one that isn’t working). ### I don’t know how to log in with a verification code At the time of setting up two-step verification, you should have installed a verification app, like [Authy](https://authy.com/download/) or Google Authenticator, on your phone or computer. Open the app and select the YNAB account. Use the six-digit code to log in to your YNAB account. If you’re sharing your YNAB account, check with your partner and ask if they turned on two-step verification. You can get the six-digit code from their verification app to log in. We encourage you to also have a verification app installed so you don’t have to go through this process every time you log in. [Learn how to set up two-step verification with your partner.](#partner) ### I'm receiving a "verification required" error and can't log in This message is unrelated to two-step verification. If you see this error when attempting to log in, please check your email for a message from YNAB and follow the instructions within. #### Still not working for you?  [Tell the chatbot you need a human or send us an email](https://support.ynab.com/en_us/how-to-get-help-SygqcvtC5)! We can work with your specific scenario or error message to get two-step verification up and running, and to get you back into your account. [Back to Top](#backtotop) * * * ## Help Us Help You! Our Knowledge Base team reviews article feedback responses weekly, and we actively revise these articles to make them as helpful as possible. That's where you come in! Our articles are scored based on the _Yes_ or _No_ ratings received below. We also collect freeform feedback for any _No_ ratings (so our team can focus in on what you were specifically searching for!). **Success**: Found what you were searching for? It would be super helpful if you click _Yes_ below. **Suggestions**: Didn't find what you're searching for and you'd like to share what terms or topics you wanted? Click _No_ below. You'll then be able to submit your feedback about this article. **Please note:** the feedback submissions are anonymous, and we’re not able to respond, so make sure to use the next option if you have a specific scenario or question you would like a response to. **Support**: If you have a question or would like a response to your specific question, [tell the chatbot you need a human or send us an email](https://support.ynab.com/en_us/how-to-get-help-SygqcvtC5) to ensure that your message gets to our Support team!