# My bank isn’t listed

> Provides the information you need when your bank isn't listed for direct import in YNAB

Source: https://support.ynab.com/en_us/my-bank-isnt-listed-HJivlLavle

Last updated: 2025-11-10T18:48:14.827Z

Not every financial institution is available for Direct Import. We also don’t support institutions outside of the US, Canada, the UK, and select European countries. (Read more about [our Europe coverage ↗️](https://support.ynab.com/en_us/direct-import-in-europe-Syae1z_A9).) 

If you’re having trouble finding your financial institution, be sure to:

*   Search using the web address of the bank’s home page.  
      
    
*   Search using the web address of the bank’s login page (if different from above).   
      
    
*   Search possible variations of the name, e.g., U.S. Bank, US Bank, USBank. 

Still no luck? We hope you’ll take a moment to suggest the bank you’re looking for by clicking Suggest an Institution in the Link Account window. Then use our other transaction entry options to help you keep your plan updated!

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⤴️ [Troubleshooting Linked Accounts](https://support.ynab.com/troubleshooting-linked-accounts-BJ9Mv9b1s)  
⬅️ [I've noticed a Next Step, Add Account, or Assign Money banner or prompt](https://support.ynab.com/en_us/ive-noticed-a-prompt-rkfGeLTwgx)[](https://support.ynab.com/en_us/i-cant-connect-to-my-bank-S1zEJ8TPge)[](https://support.ynab.com/en_us/i-cant-connect-to-my-bank-S1zEJ8TPge)  
[➡️ I can't connect to my bank](https://support.ynab.com/en_us/i-cant-connect-to-my-bank-S1zEJ8TPge)[](https://support.ynab.com/en_us/i-have-to-reconnect-to-my-financial-institution-every-day-H13P18pvel)
