# My transactions are importing more than once

> Provides the steps you need to troubleshoot Direct Import when transactions import more than once

Source: https://support.ynab.com/en_us/my-transactions-are-importing-more-than-once-ByyZUaPge

Last updated: 2026-07-02T17:20:50.185Z

Duplicates often occur when a bank retroactively changes something about the transaction—like the date, payee, memo, amount, formatting, etc. This article will help you:

*   Remove the duplicates so your account balance is accurate.
    
*   Troubleshoot the bank connection to potentially prevent another occurrence.
    

### iOS

1.  Remove the duplicates from your register:
    
    1.  Tap _Select_ at the top right of the account register.
        
    2.  Select the transactions that don’t belong by tapping the circles to the left.
        
    3.  Tap the three dots icon at the bottom of your screen.
        
    4.  Tap _Delete_.
        
2.  Once the duplicate transactions are removed, [reconcile your accounts](https://support.ynab.com/en_us/reconciling-accounts-a-guide-BJFE3fHys) to be sure your account balance is correct. 
    
3.  If duplicate transactions continue importing, follow the steps in [Primary Troubleshooting for Linked Accounts and Imported Transactions](https://support.ynab.com/en_us/primary-troubleshooting-for-linked-accounts-and-imported-transactions-r1kZc67_xe).
    

### Android

Remove the duplicates from your register:

1.  Select the transactions that don’t belong  using the checkboxes to the left.
    
2.  Tap the three dots icon that appears on the menu bar towards the bottom right of the screen.
    
3.  Tap _Delete_.
    

### Web

1.  Remove the duplicates from your register:
    
    1.  Use the search bar in the upper right-hand corner of the account register to filter transactions.
        
        1.  Type “After:”.
            
        2.  Click “On or after \[date\]”.
            
        3.  Edit the date in the search bar to reflect the date of the earliest duplicates.
            
        4.  Hit _Enter_ on your keyboard for the results. 
            
    2.  Click the _Outflow_ and _Inflow_ column headers in turn. This will re-order your transactions by amount and line up the duplicates next to each other. 
        
    3.  Select the transactions that don’t belong using the checkboxes to the left (or the top checkbox to select them all at once).
        
    4.  Reject or delete the duplicate versions.
        
        1.  Click _More_ at the bottom of the screen.
            
        2.  Click _Reject_ or _Delete_.
            
2.  Once the duplicate transactions are removed, [reconcile your accounts](https://support.ynab.com/en_us/reconciling-accounts-a-guide-BJFE3fHys) to be sure your account balance is correct. 
    
3.  If duplicate transactions continue importing, follow the steps in [Primary Troubleshooting for Linked Accounts and Imported Transactions](https://support.ynab.com/en_us/primary-troubleshooting-for-linked-accounts-and-imported-transactions-r1kZc67_xe).
    

* * *

⤴️ [Troubleshooting Linked Accounts](https://support.ynab.com/troubleshooting-linked-accounts-BJ9Mv9b1s)  
⬅️ [My transactions stopped importing or have never imported  
](https://support.ynab.com/en_us/my-transactions-stopped-importing-SJWr8TDle)➡️ [My transactions are slow to import](https://support.ynab.com/en_us/my-transactions-are-slow-to-import-r1FbW8awgx)
